For our customers it is essential to focus on how things are really done and where the issues in the process are.
The real question after that is not only WHERE, but also WHY these irregularities happen.
Why do 20% of our orders take less time and are cheaper to complete? Why do we order a lot from our supplier “Cable Co. Inc.”? Why do we spend so much time on ordering wheels?
A graphical tool to compare two or more variants to obtain actionable insight:
You can see that 20% of your orders follow a different path with the activities “Approved,” “BR Funding,” and “Post Docu-Sign Funders” which take less time than the other branches to complete.
Now you know why these orders require less time and money in order to be managed.
Build custom dashboards in minutes leveraging our drag-and-drop online editor.
From simple tables to multi-dimensional bubble charts, identify new patterns and grasp difficult concepts thanks to our advanced data visualizations.
You can also see that the wheel orders take a lot of time.
Using a bubble chart, with a product and a supplier as dimensions, we can see that the problem is related to the supplier MM, the only supplier for these kinds of goods.
Using our Excel-like expression editor you can define and evaluate metrics and KPIs relevant to your company.
If you define a service level agreement measurement as the difference between promised date and effective goods reception date, you can see that the customer Cable Co Inc. has an excellent ratio between number of orders and service level agreement.
Custom metrics have identified why Cable Co Inc. is one of the most used suppliers.